Need help?
Do you have a question about your account, subscription, workouts, or a technical issue in the app? This page is the fastest way to get help.
Contact support
If you cannot figure it out or something is not working as expected, contact us by email. For technical issues, please include:
- which device you are using
- whether you are using the app or the browser
- what exactly is going wrong
- a screenshot if possible
What we can help with
Account
Problems with logging in, signing up, or updating your profile.
Subscription
Questions about your trial period, activation, or current access.
Technical issues
Error messages, pages that do not load, or workouts that are not displayed correctly.
Frequently asked questions
I cannot log in. What should I do?
First, check whether you are using the correct email address. If it still does not work, contact us through the support email and mention what exactly you are seeing.
My workout is not loading correctly or does not look right.
Fully close the app or browser once and reopen it. If the problem remains, send us a screenshot and a short description of what is going wrong.
How does the free trial work?
You start with 14 days free. After that, you decide for yourself whether to continue. A subscription does not start automatically without your choice.
Does HomeWOD take my equipment into account?
Yes. HomeWOD uses the equipment and weights you enter in the app to build suitable workouts and training plans.