Need help?
Do you have a question about your account, workouts, or a technical issue in the app? This page shows the fastest way to solve common issues yourself or leave feedback.
Self-service support
HomeWOD no longer uses a separate support email address. Most issues can be handled directly in the app:
- Can't log in? Go to the login page and choose Forgot password?
- If something does not load correctly, fully close the app or browser and open HomeWOD again.
- If a technical issue remains, report it after logging in through Feedback & ideas.
- For technical reports, include your device, browser/app, and what exactly is going wrong when possible.
What this page can help with
Account
Logging in, resetting your password, or finding your profile.
Workouts
Questions about your plan, equipment, or workouts that do not appear correctly.
Technical issues
Error messages, pages that do not load, or other problems in the app.
Frequently asked questions
I cannot log in. What should I do?
First check whether you are using the correct email address. Then go to the login page and choose Forgot password? to request a new reset link.
My workout is not loading correctly or does not look right.
Fully close the app or browser and open HomeWOD again. If the issue remains, log in and report it through Feedback & ideas. Add a short description and screenshot when possible.
Where can I report a bug, idea, or improvement?
After logging in, open Feedback & ideas under Profile. You can use it to save technical issues, improvements, and ideas directly.
Does HomeWOD take my equipment into account?
Yes. HomeWOD uses the equipment and weights you enter in the app to build suitable workouts and training plans.